30-Day Field Guarantee, Warranty & Zero-Telemetry Privacy Policy

The OffGridUSB™ Ironclad Field Guarantee

1. 30-Day No-Hassle Field Guarantee

Take your OffGridUSB™ drive into the field. Put your laptop in Airplane Mode, unplug your router, and test the local AI, deterministic water calculators, and offline encyclopedias for 30 full days. If it does not perform exactly as specified, contact ops@offgridusb.com within 30 days of delivery for a full, no-hassle refund.

2. 1-Year Physical Hardware Replacement Warranty

Every Pocket Recon USB, Homestead Dual USB-A/C Swivel, and Settlement Operator NVMe SSD is triple-audited for bad sectors and sustained read throughput in Myrtle Beach, SC. If your physical hardware experiences a silicon or controller defect within 12 months of purchase, we will ship a tested replacement drive free of charge.

3. Shipping & Fulfillment (Myrtle Beach, SC)

All orders are provisioned, audited, and shipped from our headquarters in Myrtle Beach, South Carolina, USA via USPS Ground Advantage / Priority Mail or UPS with full tracking.

4. Zero-Telemetry Hardware Privacy Policy

On-Drive Privacy: OffGridUSB™ hardware contains zero telemetry, zero analytics beacons, zero cloud callbacks, and zero kill-switches. Every search and AI prompt executes 100% locally in your computer's RAM and local SQLite vault.

E-Commerce Checkout Privacy: Order fulfillment details (name, shipping address, and email) collected during checkout on offgridusb.com are used strictly to process, ship, and support your hardware order and are never sold or shared with third-party data brokers.