Frequently Asked Questions (FAQ)

Technical, Hardware & Sovereignty FAQ

1. Does OffGridUSB™ really work with 0% internet or cellular connection?

Yes — 100% air-gapped. Every encyclopedia article, clinical medical guide, mechanical schematic, and neural AI model lives physically on the solid-state silicon in your hand. You can wrap your laptop in a Faraday cage, unplug your router, and run OffGridUSB™ indefinitely.

2. Will this run on an older laptop or salvaged PC?

Yes. Our Tier 1 Pocket Recon ($69) and the fallback engine on Tier 2 Homestead ($129) are engineered specifically to boot in under 60 seconds on 10-year-old laptops with just 4GB of RAM across Windows, macOS (Intel & Apple Silicon), Linux, and Raspberry Pi.

3. How do you prevent AI hallucinations on life-critical medical or water purification questions?

We use a Dual-Engine Ground-Truth Pipeline. Every AI answer provides clickable citations to the underlying peer-reviewed WikiMed or survival manual article on Port 8081. Furthermore, life-critical dosing (such as CDC bleach water chlorination and WHO Oral Rehydration Salts) is handled by hardcoded deterministic calculators that never guess.

4. Is OffGridUSB™ locked with DRM, or can I back it up for my family?

100% DRM-Free Sovereignty. Unlike competitors that bind their software to a hardware serial number so you cannot make backups, you own your OffGridUSB™ completely. You are free to back up and clone your drive for your spouse's vehicle or your family bug-out bag.

5. Do I need administrator rights or complex software installation?

Zero installation required. Simply plug the drive in and double-click the launcher for Windows, macOS, or Linux. When you unplug the drive, zero trace is left on the host computer.

6. How does the Local Wi-Fi Household Hotspot work on the 128GB Homestead & 512GB Swarm drives?

When plugged into a host laptop connected to a local Wi-Fi router (even with the internet cable completely unplugged/severed) or running its built-in laptop hotspot, anyone in your house can open their phone or tablet browser to search Wikipedia and chat with the local AI simultaneously.

7. Where are OffGridUSB™ drives assembled and tested?

Every drive is formatted (`exFAT @ 128KB`), provisioned, and triple-audited in Myrtle Beach, South Carolina before shipping.

8. What is your warranty and return policy?

Every order is backed by our 30-Day No-Hassle Field Guarantee and a 1-Year Hardware Replacement Warranty.